Managed Services
TechClarity’s Managed Services work to ensure your technology infrastructure is operational, secure, and available to support your business. We serve as a single point of contact for all your IT needs – providing comprehensive, consistent, and proactive support and maintenance.
Unlike many outsourced providers, TechClarity offers more than an automated agent running behind the scenes and a long queue at the help desk. We are an engaged partner for your business – keeping a constant eye on your technology infrastructure, as well as visiting your site regularly, not just when a problem arises. Armed with this knowledge, we can make informed recommendations for upgrades or reallocation of resources, and spot problems before they arise. And, we keep you informed of activity on your network – providing customized reports on your infrastructure and details on help desk inquiries. As a result, our clients experience the highest levels of IT performance and business optimization.
TechClarity clients consistently save time, money, and hassle leveraging our Managed Services. We are confident we can do the same for your business. Give us a chance to help you see clearer.
Our robust Managed Services offering includes:
- Complete IT support, including help desk services, as well as on-site and available after-hours support
- Monitoring, maintenance, and management for IT components including servers, desktops/laptops, printers, and network and mobile devices
- Security services, including spyware/virus protection, software/hardware updating and patching, and backup/disaster recovery
- Regularly-scheduled site visits to check for any issues and address open concerns
- Virtual CIO services